Felipe Diaz
5859 Cecilia Street | Bell Gardens, CA 90201 | (562) 458-0500 | phildiaz1963@yahoo.com
PROFESSIONAL PROFILE & SKILLS
Providing all-inclusive, high-end security services to create a comfortable and safe environemnt for all
Security Professional with over 23 years of hands–on experience as a Security Officer, Security Supervisor,
and Director of Security. Seeking a challenging opportunity to create a safe environment for all customers.
CA State Guard Card License # 1418694
America Red Cross – Adult, Infant & Child CPR
Manager on duty (MOD) trainer
Certified in Reach Fork 2014 and Class 1, 4, and 5
expiry 6/13/2017
Heartsaver – First Aid Instructor
Exposed Firearm Permit No. 324586
Proficient with Microsoft Word 7 Excel
Cal OSHA Certified 2000 December 2015
PROFESSIONAL EXPERIENCE
Security Supervisor – Unlimited Security Specialists – Sherman Oaks, CA
2009 – 2015
Provided security for special events (e.g. The Oscars, Fox Studios, Pamela Anderson’s Restaurant, and Shaquille
O'Neal). Trained crew on locking and opening premises, emergency procedures, evacuations, and performance
evaluations.
Personal protection in the Law enforcement area. Supervised other staff in the law enforcement field
and captives of the LAPD.
Personally recommended by Robyn Leuthe Norris, The Evening Before The Oscars.
Interacted with high profile clients (e.g. Michael Jackson, Pamela Anderson, and ‘The Game”).
Monitored and serviced DVR systems.
Security Officer – James Perse – Downey, CA
2009 – 2014
Assigned to the warehouse to provide customer service and supervise team performance with employees and
customers. Provided protection for 80+ employees and 40+ customers daily. Conducted in-house investigations
relating to theft, fraud, accidents, fire, and safety checks.
Set-up the evacuation plan for employees and customers with the City Fire Department.
Traveled to local stores to review DVR systems after thefts. Interacted with LAPD, Sherif, and local
Police departments.
Reported to the Director of Security.
In charge of maintenance, repairs, and alarm panel access codes to pull permits.
Recommended new procedures to increase security including check–in & sign–in sheets and a new
bag checking processes to secure the department.
Security Supervisor – Mancini Int’l, Inc. – Los Angeles, CA
2005 – 2010
Provided security for special events including “The Gammy’s”, “Emmy Awards”, and HBO Events, and
personal protection in the law enforcement area.
Supervised 60+ off-duty, retired, and reserves Police officers.
Learned the fundamentals of proactive security management, one–on–one interactions with
customer concerns, and making decision on–the–spot.
Attended city meetings to meet with City Inspectors to discuss permits, evacuation procedures,
street closures, and interaction with high profile clients and Police officers.
Met with Hotel Managers, Hotel Directors, and Security Managers to discuss private event logistics.
continued
Felipe Diaz
Security Officer – Andrews International, Inc. – Valencia, California
Provided security for special events and personal protection, in the law enforcement area.
Attended Jewelry drops from Las Vegas and other high dollar locations.
Security Director – WestField Shopping Town Fox Hills Mall – Culver City, CA
Rotated throughout multiple Indy Mac Banks (Torrance, Pasadena, San Marino, Downey, Culver City,
and Corporate Headquarters).
2004 – 2005
Motivated customer service and team work between store tenants . Conducted fire safety checks, responded to
mall disturbance calls, assisted customers with calls for service, and completed daily logs and mall reports.
Promoted within four months from Fox Hills to Century City location to Regional Security Director.
City of Bell Gardens – Bell Gardens, California
Conducted mall employee uniform inspections directed by the mall general manager.
Implemented new sub–station inside mall (e.g. met with the Captain of Culver City Police).
Customer satisfaction increased from 65% to 95% due to interaction with customers and clients.
Awarded Bruce Eagleson National Award in 2004 for influential role with WOW Program,
exceptional customer service, and interaction with Police and Fire Department.
1998 – 2003
Supervised city–wide programs including public works programs, investigated complaints involving violations
and illegal uses of private property or public right–of–way and enforced Zoning Codes and City Ordinances.
As Program Supervisor and Community Development Inspector, interacted with City Counsel,
Mayor’s Office, and Police Department to oversee programs.
Maintained investigation records, field investigations, and issued correction notices and orders to
comply with regulations, prepared and compiled documentation for prosecution cases .
Enforced vehicle codes with respect to abandoned vehicles; coordinated with Business License
Division and conducted field inspections and audits of business establishments.
Opened a new employment agency for the City of Bell Gardens and oversaw all hiring of 80+
employees for new Career Center.
PREVIOUS PROFESSIONAL EXPERIENCE
Security Director – Hilton Torrance/South Bay - Torrance CA
Owner – Diaz Security Services – Downey, CA
Security Director – Universal City Hilton & Towers – Universal City, CA
Sheriff Special Officer 1 – Orange County Sheriff’s Department – Santa Ana, CA
EDUCATION & ASSETS
Rancho Santiago College – Santa Ana, CA – Administration of Justice
Cerritos College – Cerritos, CA – Administration of Justice
TRAINING & COMMENDATIONS
Orange County sheriff Penal Code 832 certificate March 24, 1990.
Driver awareness training satisfaction by CAL/OSHA.
California Narcotics Officers Association – Under The Influence class.
Hotel Room Door ILCO Unican electronic lock system 700.
American Hotel Association – Lodging Safety & Security and Violence In The Work Place.
Sexual Harassment 32 hours Class.
Certificate of appreciation from the city of bell gardens (public Works department).
Orange county sheriff drug education/recruitment fair.
Universal Hilton "employee of the month" award in 1992 and 1993.
1996 – 1998
1995 – 1998
1990 – 1995
1990 – 1993
Page 2 of 2
2006 – 2009